Apprenticeship Documents - England and Wales

The documents for Apprenticeships in England and Modern Apprenticeship in Wales are included below. Please note that the framework documents will be the same for both England and Wales, but certificate request forms will be different for each country and can be found under "Certificates and Registrations" link. You can also find these documents under the individual framework links on the right hand side of this page.

Apprenticeship Outcome Documents

• IT Users (ITQ) (issue 6 - Sep 07 - pdf 137KB)
• IT Services and Development (issue 3 - Sep 07 - pdf 114KB)
• Communication Technology (Telecoms) (issue 14 - Sep 07 -pdf 110KB)
• Contact Centres (issue 3 - Sep 07 - pdf 107KB)

General Documents

• ERR (Employment Rights and Responsibilities) Document (pdf - 99KB)
• ERR (Employment Rights and Responsibilities) Document (word - 236KB)
• Key Skills Relaxation Rule explanation (pdf - 39KB)
• National Occupational Standards, Assessment Strategies and Qualification Structures can be downloaded in hard copy at www.e-skills.com/nvq or viewed interactively at nos.e-skills.com
• ITQ Calculator (exe - 724KB)
• ICT Professional Calculator (exe - 763KB)
• Contact Centres calculator (exe - 761KB)

Last modified: 03 Jan 2008