IT and Telecoms Apprenticeships

Information Technology and Communication Technology (Telecom and Contact Centre) is a fast moving and dynamic industry sector and one of the fastest changing in the UK with new technologies constantly being explored and developed. Due to the convergence of voice telephony and data networks, and the capability of the broadband platform to carry high volumes of multimedia traffic, the boundaries between Telecoms and IT are blurring.

In tomorrow’s business environment, an essential competence for all four million of the UK’s business managers and leaders will be the ability to realise the potential of Information and Communication Technologies to create new business opportunities and transform productivity. e-skills UK's apprenticeship frameworks provide a plan for the widespread development of these skills in the current workforce and for the business leaders of the future.

View the IT Services and Development frameworks (England and Wales)

View the Communication Technology (Telecoms) frameworks (England and Wales)

View the Information and Communication Technologies Professionals Framework (Scotland)

Read and watch IT/Telecoms case studies

Last modified: 11 Dec 2006