Contact Centre Apprenticeships

The Contact Centre Apprenticeship offers the opportunity to work in a wide variety of businesses and organisations who provide a customer contact service. Apprentices will gain organisational skills and an enthusiasm for communicating with customers. Job roles include:

• Help Desk
• Travel
• Fire Service
• Retail Sales
• Receptionist
• Police
• Ambulance Service
  
  View the Contact Centre Apprenticeship Frameworks for England, Wales and Scotland

Last modified: 11 Dec 2006