Research

How are businesses using IT and planning their investments? Survey results show:

IT is used by the majority of people in the workforce and will become more important over time.
Businesses consider software packages such as Office, Accounting and Sector Specific applications to be essential to their operation, and plan expansion into other areas of IT to streamline their business processes such as in order processing, customer management and project planning.

Less than 40% of companies develop business plans to support their investment in IT and IT skills.
Almost all agree that skills play a significant role in increasing the return on investment yet only 20% take a proactive approach to training.

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