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Standards and skills frameworks
This section contains all the necessary implementation documentation for colleges, training providers and employers delivering the e-skills NVQs/SVQs. It also includes details on the skills frameworks for IT and Telecoms and for Contact Centres.
NOS and NVQs/SVQs
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National / Scottish Vocational Qualifications (NVQs / SVQs)
Necessary documentation, ie e-skills NOS, assessment strategies and qualification structures:
- IT Professionals (IT Services & Development)
- Telecoms (Communication Technologies)
- Contact Centres
- IT Users (ITQ)
Qualifications that can contribute towards an NVQ/SVQ:
Skills frameworks
- e-skills PROCOM (in development)
- Skills Framework for the Information Age
- Contact Centres Careers and Skills Framework
Please note that ITQ is the new generation NVQ/SVQ for IT Users.
Last modified: 14 Mar 2008
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NOS review
There is now an opportunity to contribute to the new NOS through our online consultation.