Standards and skills frameworks

National / Scottish Vocational Qualifications

Communication Technologies Standards and Qualification Structure

The revision of the e-skills National Occupational Standards reached a landmark on 24 February 04 with the approval of the new Information and Communication Technologies Standards and Qualification Structure, which include the standards for Telecoms (Communication Technologies). 

Please click on links below for details:

Documents for England and Wales

National Occupational Standards for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 1.5MB)

Qualification Structure for Information and Communication Technologies and Contact Centres (updated July 07) (PDF file - 389KB)

Assessment Strategy for S/NVQs for Information and Communication Technologies and Contact Centres (PDF file - 129KB)

Calculator for IT and Telecoms Professionals (zipped folder - 784KB - updated Nov 06)

Documents for Scotland

Scotland - National Occupational Standards for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 1.5MB)

Scotland - Qualification Structure for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 389KB)

Scotland - Assessment Strategy for S/NVQs for Information and Communication Technologies and Contact Centres (PDF file - 129KB)

Calculator for IT and Telecoms Professionals (zipped folder - 784KB - updated Nov 06)

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Last modified: 24 Apr 2008