Standards and skills frameworks

National / Scottish Vocational Qualifications

Communication Technologies Standards and Qualification Structure

NB - The newly revised NOS for IT and Telecoms Professionals (for England, Scotland and Wales) are now available from the IT and Telecoms - 2009 page.

The previous standards for Information and Communication Technologies approved on 24 February 04, and the related qualification and assessment documentation, are available below.

Please click on links below for details:

Documents for England and Wales

National Occupational Standards for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 1.5MB)

Qualification Structure for Information and Communication Technologies and Contact Centres (updated July 07) (PDF file - 389KB)

Assessment Strategy for S/NVQs for Information and Communication Technologies and Contact Centres (PDF file - 129KB)

Calculator for IT and Telecoms Professionals (zipped folder - 784KB - updated Nov 06)

Documents for Scotland

Scotland - National Occupational Standards for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 1.5MB)

Scotland - Qualification Structure for Information and Communication Technologies and Contact Centres (approved Feb 04) (PDF file - 389KB)

Scotland - Assessment Strategy for S/NVQs for Information and Communication Technologies and Contact Centres (PDF file - 129KB)

Calculator for IT and Telecoms Professionals (zipped folder - 784KB - updated Nov 06)

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Last modified: 29 Sep 2009