Standards and skills frameworks

IT Users (ITQ) - 2003

Introduction

The e-skills NOS for IT Users detail the discrete areas of competence needed by IT users in all sector of industry. They have been developed in consultation with employers, and are articulated and maintained by e-skills UK on behalf of industry.

NOS provide a common industry-recognised reference framework that can be used for a variety of training and development purposes, for example writing and reviewing job descriptions, assessing staff or developing training programmes such as Apprenticeships. 

ITQ is the NVQ for IT Users - www.e-skills.com/itq.

See the qualifications that can be counted towards an ITQ on the ITQ website. If you wish to map qualifications against ITQ, view the mapping notes.

NB - We have just carried out a review of the standards and qualifications, and the new documentation is now available from the IT Users (ITQ) - 2009 page.

Documents for England and Wales

To offer ITQ  in England and Wales, you need to download the documents below:

• National Occupational Standards for IT Users (approved Nov 03) (PDF file - 1.7MB)
• Qualification Structure for IT Users (approved Nov 03) (PDF file - 268KB)
• Assessment Strategy for NVQs/SVQs for IT Users (PDF 122KB)

Documents for Scotland

To offer the SVQ for IT Users in Scotland, you need to download the documents below:

• Scotland - National Occupational Standards for IT Users (approved Nov 03) (PDF file - 1.7MB)
• Scotland - Qualification Structure for IT Users (approved Nov 03) (PDF file - 268KB)
• Scotland - Assessment Strategy for NVQs/SVQs for IT Users (PDF 122KB)

(PDFs uploaded on 09/03/04 - Change of title to "NOS for IT Users" and change of qualifications to "S/NVQ for IT Users" (was ..in Using IT).)

Additional documents

New clarification from e-skills UK in Feb 2007 for

Mandatory unit evidence (29KB)

This short document sets out what e-skills UK means by the use of the term 'workplace'

Contributing Qualifications (33KB)

This note clarifies the relationship between the ITQ and contributing qualifications

IT User NVQ/SVQ transition arrangements (PDF 80KB) - This document outlines, for awarding bodies and their centres, the opportunities for credit transfer for S/NVQs based on the 1999 NOS in Using IT to S/NVQs based on the 2003 NOS for IT Users.

 

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Last modified: 21 Apr 2009